Important Information
Hotel Al Madinah Policies
To help make your stay at Shaza Regency Plaza Al Madinah in Al Madinah as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
- Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
- Internet
WiFi is available in all areas and is free of charge.
- Parking
Free private parking is possible on site (reservation is not possible).
- Pets
Pets are not allowed.
- Children and extra bed policy
Children of any age are allowed. Children up to and including 6 years old stay for free when using an existing bed. Children from 7 years old to 11 years old stay for SAR 25 per person per night when using an existing bed. You haven't added any cots. You haven't added any extra beds. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Important Information
Please note that because of local law, only Muslim guests can access the hotel and the Holy City of Medina. Please note that the free on site parking is subject to availability when arriving at the hotel. It cannot be reserved before hand. Kindly note that on the Holy Month of Ramadan from the 01/03/2025 to 30/03/2025 , the Dinner meals will be served as Sahour and the Breakfast will be served as Iftar.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.